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By return
A confirming copy of your order form, checked over and with any adjustments noted and explained.  This is now normally sent by e-mail.
Within 4 working days
(normally: max. 10 days)
(or 2 working days for express orders)   The proofs, which in the U.K. normally consist of two sets of printed items in the actual ink and material specified in your order;  for overseas customers they are usually e-mailed as JPEG images.  We do not print until we have written approval for the proofs;  you can supply this either by sending back one set of the printed proofs or by e-mailing us.
We send an invoice with the proofs, showing the balance due after deducting the deposit.   This must be paid when approving the proofs.
The time you spend in dealing with the proofs does not count towards our turn-round timescales, so please allow for it when working out your schedules.   This is especially important if you have to liaise with overseas relatives, clergymen, hotel/venue staff etc. before you can give us your approval.
Within 7 more working days (U.K.)
The finished stationery!   See Delivery for some important notes, including further details of timescales for overseas customers.   Express orders will usually arrive within 5 working days from proof approval, depending on how much time we have used up at the artwork stage.
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